When a customer has a question about a product or about how to complete a purchase, they can simply communicate with a customer supportagent through an applet.
当顾客对于产品及如何完成订购有疑问时，他们可以通过applet与顾客支持代理联系。
2
In Listing 6 of my second article on FOAF (see Resources), I demonstrated FOAFbot, a community supportagent I wrote that aggregates people's FOAF files and answers questions about them.
Is you're organization looking to support free agent fundraisers and the changemakers who are passionate about your cause, want to support your work, but do it their way?