concierge
/ˌkɔːnsɪˈeəʒ/noun
1
- (especially in France) a caretaker of a block of flats or a small hotel, typically one living on the premises（尤指法国公寓或小旅馆的）看门人, 门房。
2
- a hotel employee whose job is to assist guests by booking tours, making theatre and restaurant reservations, etc（负责帮助旅客登记旅游、预订剧院和餐馆座位等的）旅馆服务台职员。
词源
mid 16th cent. （denoting the warden of a house， castle， prison， or royal palace）： French， probably based on Latin conservus 'fellow slave'.