apologetic

We received an apologetic letter and a full refund from the company.我们收到了公司的一封道歉信以及全部退款。

an apologetic smile带有歉意的微笑

They were apologetic about the mistake.他们对出错感到很抱歉。

She seemed almost apologetic about buying a new car.她似乎对买了辆新车有些后悔了。