Customer is the core resource of the enterprise, the enterprise is focus on customerlifecycle to carry out the.
客户是企业的核心资源,企业的各项工作都是围绕客户生命周期的推进来开展的。
2
Basic expectation and potential expectation are different in different stage of customerlifecycle, therefore, corresponding measures are supposed to be taken to meet their different stages.
同时分析了顾客生命周期在不同阶段的基本期望和潜在期望,以及应该采取的激励措施。
3
When a customer changes the order or when the business changes a price, we cannot consider these actions part of the normal flow, so they are not associated with the entity (such as order) lifecycle.