You must retain correspondence and record of action taken on all disability-related complaints for three years after receipt of the complaint or creation of the record of action taken.
在收到投诉或建立采取行动记录以后，必须将投诉信件或采取行动的记录保留至少三年。
2
As a foreign carrier, you are covered by this section only with respect to disability-related complaints associated with any flight segment originating or terminating in the United States.
对外国承运人，本节内容仅适用于其起点或终点是美国的航段。
3
Given the special needs of the injured child and the high burden of injury-related death and disability among children, clearly greater emphasis on childhood trauma care is needed.