The ideal physician patient relationship is based on thorough knowledge of the patient, on mutual trust, and on the ability to communicate with one another.
理想的医患关系是建立在对病人充分的理解、相互信任和相互交流的基础上的。
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That means the best approach is zero-based: at the outset of a new business relationship, assume a very low level of mutual knowledge, understanding and trust.