It supports a variety of user roles, such as test manager, test architect, test lead, tester, and lab manager, as well as roles outside of the test organization.

The diagram in Figure 2 shows one possible workflow for a test team that consists of a test manager, test lead, tester, and lab manager.

Teams should include a technical test lead or other test subject matter expert who has hands-on experience with the application, rather than relying on an entry-level tester or a test project manager.