| 单词 | 话务员 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 释义 | 话务员 —phone operatorSee also:话 n—words n • conversation n • talk n • language n • speech n • dialect n 话—what sb said • spoken words 务员 n—salesman n • civil servant n
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通过快速的在线配置，租户可以建立一个呼叫中 心 话务员 环 境 ，BPO运营商提供运营支撑系统。 pactera.com | Via rapid on-line provisioning, tenants can set up a call center agent environment and an operation support system provided by BPO operators. pactera.com |
话务员工作 站汇集了各种统一通信的需求。 aastra.com.cn | The attendant is the point in the company where all your Unified Communication needs meet. aastra.sg |
还有两个通信助理(总机话务员/服务 台)(本国工作人员)也受通信和信息技 术处干事领导。 daccess-ods.un.org | Also reporting to the Communications and Information Technology Services Officer are two Telecommunications Assistants (Switchboard Operators/Service Desk) (National staff). daccess-ods.un.org |
话务员远程在家办公的分散型联络中心是未来趋势。 jabra.cn | DECENTRALIZED CONTACT CENTERS WITH REMOTE AGENTS WORKING FROM HOME MAY BE THE FUTURE. jabra.ca |
这套服务为顾客提供紧急救援服务、防盗追踪服务、道路救援服务、保养通知 服 务 、 话务员 服 务 、资讯提供服务、G 路径检索服务、预订服务、网络地图接收服务、高速公路安全驾驶提醒服务和图形交通信息服务等各种便捷、实用的服务内容。 lexus.com.cn | It can provide customers with convenient and practical services such as emergency rescue, anti-theft tracking, roadside assistance, maintenance notice, operator service, information service, G Path retrieval, reservation service, network map receiving, and network map receiving graphic traffic information. lexus.com.cn |
文思海辉基于SaaS的呼叫中心解决方案免去了通常与呼叫中心管理相关的硬件和软件费用，只需要 为 话务员 和 管 理员提供一个网络连接，从而大大降低了呼叫中心建立和管理的时间和成本。 pactera.com | Pactera’s SaaS-based Call Center solution eliminates the hardware and software expense typically associated with call center management, requiring only a network connection for agents and administrators, which greatly reduces the time and cost of establishing and managing a call center. pactera.com |
此外，LEXUS G-BOOK雷克萨斯智能副驾系统亦随时随地为驾驶者带来包括紧急救援、防盗追踪 、 话务员 服 务、G路径检索等11项便捷服务，让驾乘者感受到智能科技带来的人性化关怀。 lexus.com.cn | In addition, the Lexus G-BOOK telematics [...] system also [...] provides 11 user-friendly services, such as emergency rescue, anti-theft tracking, operator service and [...]G-route search, for [...]the riders to enjoy the benefits of Lexus’ intelligent technologies. lexus.com.cn |
最近一项调查显示，84%管理大型联络中心的经理认为，聘用更多的远 程 话务员 将 是行业未来的一大趋势，因为这样固定成本更低，能得到更多更新鲜的优秀人才。 jabra.cn | A RECENT SURVEY SUGGESTS THAT 84 PERCENT OF MANAGERS IN CHARGE OF LARGE CONTACT CENTERS SEE THE EMERGENCE OF EMPLOYING REMOTE AGENTS AS THE NEXT BIG TREND IN THE INDUSTRY, GIVING WAY FOR LOWER FIXED COSTS AND A NEW AND EVEN MORE QUALIFIED POOL OF CANDIDATES. jabra.ca |
在安装时，专用自动交换 分机通过在当地管理所有内部电话连接，并通过可以在没有总 机 话务员 介 入 的情况下直接拨 打长途电话，使本组织的成本得到了大幅削减。 unesdoc.unesco.org | At the time of its installation, the PABX enabled the Organization to achieve important cost reductions by locally managing all internal phone connections and making possible direct access to long distance calls without the intervention of a telephone operator. unesdoc.unesco.org |
绩效考核：通过对BPO管理平台话务报 表 和业务报表的整理分析，可以对相关市场营销和客户 服 务 人 员 做 全面的绩效考评。 pactera.com | Performance Management: By analyzing agent reports and business reports on the BPO system, enterprises can do comprehensive [...] performance evaluations for marketing and customer service agents. pactera.com |
监督厅提出关于审计适用于总部间接费用的标准费用的报告(A/60/682)后， 秘书处审查了这些标准费用，并尽量根据订正费率拟订 2011/12 年度预算拟议新 设员额的 经常性费用项下所需资源，如房地租金、办公室用品和设备、商营通信 费用(传真费和电话费)和 信息技术维护 服 务 级 协 议和基础设施费用的所需资源， 以及非经常性费用项下所需资源，如购买家具和包括计算机和电话在内的办公设 备，以及改建或装修。 daccess-ods.un.org | Following the report of OIOS on the audit of the standard costs applied to Headquarters overhead (A/60/682), the Secretariat has reviewed the standard costs and, to the extent possible, has applied the revised rates in the formulation of the requirements under recurrent costs, such as those [...] for the rental of [...] premises, office supplies and equipment, commercial communications costs (fax and telephone charges) and service-level agreements and infrastructure costs for information technology maintenance [...]and repair; and [...]under non-recurrent costs, such as those for the purchase of furniture and office equipment, including computers and telephones, and alterations or improvements, for newly proposed posts in the 2011/12 budget. daccess-ods.un.org |
工作组建议委员会：(a) 避免在目前阶段建立常设后续行动机 制，而应依照其议事规则第 73 条，继续临时性地采取后续行动；(b) 暂时把后 续活动付托给工作组；(c) 继续任命两名负责落实意见的后续行动报 告 员 ， 有可 能的话最好 能任命案件报告员，此外任命工作组一名成员；(d) 一旦它认为有关 缔约国提交的后续行动资料令人满意，即按照《任择议定书》第 7 条第 5 款的规 定，邀请该缔约国提交有关其后来报告中按照《公约》第 18 条采取的任何措施 的进一步资料，解除后续行动报告员 的 任 务 ， 并在其年度报告中反映此项行动。 daccess-ods.un.org | The Working Group recommended that the Committee: (a) refrain from setting up a permanent follow-up mechanism for the time being and instead, in conformity with rule 73 of its rules of procedure, continue to undertake follow-up on an ad hoc basis; (b) entrust the Working Group with follow-up activities for the time being; (c) continue to appoint two rapporteurs on follow-up to views, preferably the Case Rapporteur, when feasible, and a member [...] of the Working Group; and (d) once it [...] has deemed that satisfactory follow-up information has been received from the State party concerned, and in accordance with article 7, paragraph 5, of the Optional Protocol, invite that State party to submit further information about any measures taken in its subsequent reports under article 18 of the Convention, and relieve the follow-up rapporteurs of their duties and reflect such action in its annual report. daccess-ods.un.org |
文化政策与文化间对话：将协助会员 国 制 定和实施符合可持续发展的国家文化政策， 包括文化旅游政策。 unesdoc.unesco.org | Cultural policies [...] and intercultural dialogue: Member States will be assisted [...]in the development and implementation of national [...]cultural policies in conformity with sustainable development, including cultural tourism policies. unesdoc.unesco.org |
在这方面，在 1991 年通过其全国协约文件之后， 黎巴嫩在处理重大国家事务的方 法中热衷于巩固该 协议及和谐精神，并利用全国对话会 议和 委 员 会 来促 进平静、温和及稳定的气氛。 daccess-ods.un.org | In this context, after adopting its national entente document in 1991, Lebanon has been keen to consolidate the pact and spirit of concord in [...] its approach to major [...] national issues, and has resorted to national dialogue conferences and committees to promote an atmosphere of calm, moderation [...]and stability. daccess-ods.un.org |
重大活动如下：（a）目标 7，指标 1：培训了 286 名环境和冲突合作问题公务员； 通过政策对话，加 强了南非、博茨瓦纳、赞比亚和纳米比亚的生产和可持续再生 [...] 能源技术；（b）目标 7，指标 2：推动欧洲联盟政策对话，以保护黑海；（c）目 标 7，指标 [...] 3：在意大利、法国、比利时、爱沙尼亚和拉脱维亚，通过树立参与 意识，建立了可持续的水生态系统；在印度，实现了更清洁的生产措施，开发了 金属表面精整工业废水分散管理概念；（d）目标 8，指标 4：制订了种种政策， 改善了印度非熟练劳动力的健康和生活条件；（e）目标 8，指标 5：改进了电子 废品技术，以管理印度的电子废品和回收。 daccess-ods.un.org | Major actions included the following: (a) [...] Goal 7, target 1: [...] trained 286 civil servants in environment and conflict cooperation issues; strengthened [...]productive and sustainable [...]renewable energy technologies in South Africa, Botswana, Zambia and Namibia through policy dialogues; (b) Goal 7 target 2: promoted European Union policy dialogue to protect the Black Sea; (c) Goal 7, target 3: achieved a sustainable water ecosystem through participatory scenario-building in Italy, France, Belgium, Estonia and Latvia; implemented cleaner production measures and developed a concept for decentralized wastewater treatment from metal finishing industries in India; (d) Goal 8, target 4; developed policies that improved the health and living conditions of India’s unskilled labour force; (e) Goal 8, target 5: improved e-waste technologies to manage e-waste and recycling in India. daccess-ods.un.org |
联 利特派团人员可购 买低费率国际电话卡；这些电话卡没有接受补贴，但服务供应 商因为特派团话务量庞 大而提供了折扣价。 daccess-ods.un.org | UNMIL personnel can buy low-rate international telephone cards; the cards are not subsidized but represent a discount offered by the service provider [...] in view of the large volume of calls from the mission. daccess-ods.un.org |
根据国际公务员制度 委员会的临时调整程序，巴黎一般 事 务 人 员 的 净薪金表 按这一总体增长数的90%向上修订，或提高1.98%（即2.2%的90%）。 unesdoc.unesco.org | In accordance with the ICSC interim [...] adjustment [...] procedure, the net salary scale of General Service staff at Paris was revised upwards by 90% of this [...]overall [...]increase or by 1.98% (i.e. 90% of 2.2%). unesdoc.unesco.org |
一大批具体的建议已提交给对话的协 调 员 ， 如 建立大学的 对 话 与 网 络；青年科学家的 对话，邀请教科文组织教席担任者参与对话活动；两个地区的实习记者和资深新闻工作者的 [...] 对话；举行青年论坛；重新启动文学作品翻译委员会，增加用欧洲语言翻译的阿拉伯作品； [...] 学校教科书的比较研究；文化产业专业人士的对话；举办跨地区会议，探讨欧洲历史教科书 中阿拉伯伊斯兰文化的形象。 unesdoc.unesco.org | A host of concrete [...] proposals were suggested to the coordinators of the Dialogue, such as: dialogue [...]and networking among universities; [...]dialogue among young scientists, involving UNESCO chairholders in dialogue activities; dialogue among student journalists and seasoned media practitioners from both regions; the holding of youth forums; reactivation of the Committee for the Translation of Literary Works and increase in the translation of Arabic works into European languages; a comparative study of school textbooks; dialogue involving professionals from cultural industries; the organization of an interregional conference on the image of Arab-Islamic culture in European history books. unesdoc.unesco.org |
该国欢迎有机会与其他国家代表团和非政府组织 成 员 开 展 对 话。 daccess-ods.un.org | It welcomed the opportunity [...] to engage in a dialogue with other delegations and members of non-governmental [...]organizations. daccess-ods.un.org |
讨论的重点是监督厅工作计划的执行、监督厅报告的 重大调查结果、业务制约条件(如有的 话 ) 、 员 额 占用情况、管理部门对监督厅建 议的执行状况，包括管理部门尚未执行的 [...] 10 至 20 个最重要建议。 daccess-ods.un.org | The discussions focused on OIOS workplan [...] execution, significant findings [...] reported by OIOS, operational constraints (if any), post incumbency [...]and status of implementation [...]by management of OIOS recommendations, including the top 10 to 20 recommendations that had not been implemented by management. daccess-ods.un.org |
援助侧重于以下几个方面：(a)建立符合国际标 准和规范的法律和政策框架；(b)加强国内机构特别是反腐败机构和刑事司法机 关的能力，以便以综合协调的方式有效预防和控制腐败；(c)在公共和私营部 [...] 门，包括在公共资源管理方面，增强廉洁和问责制并提高透明度；(d)协助有关 政府机关进行国际合作并在国内和国际范围追回资产；(e)与国际社会成员和联 [...] 合国系统成员发展战略性和主题性的合作伙伴关系，以确保技术援助提供工作 的一致性；(f)支助建立网络和平台，使 会 员 国 在 区域和国际层面进行政策 对话 和同侪学习。 daccess-ods.un.org | Assistance focuses on (a) establishing legal and policy frameworks consistent with international standards and norms; (b) strengthening the capacity of domestic institutions, in particular anti-corruption bodies and criminal justice institutions, to effectively prevent and control corruption in an integrated and coordinated way; (c) enhancing integrity, accountability and transparency in public and private sectors, including the management of public resources; (d) supporting relevant Government institutions in international cooperation and the recovery of assets at the domestic and international levels; (e) development of strategic and thematic partnerships with members of the international community and United Nations system to ensure coherency in the delivery of technical assistance; and (f) supporting the [...] establishment of networks and [...] platforms for policy dialogue and peer learning among Member States at the regional [...]and international levels. daccess-ods.un.org |
净减少额反映大多数支出用途项下的减少额，包括咨 询人项下的 242 800 [...] 美元，其主要原因是尽可能增加对内部专门知识的使用；专 家项下的 104 700 美元，主要原因是尽可能合并会议或减少专家数量和会议持续 时间的协同努力；工作人员差旅 项下的 121 200 美元，其主要原因是增加对视频 会议的使用、尽可能合并差旅和(或)减少差旅时间；订约承办 事 务 项 下 的 460 800 美元，其主要原因是更多使用电子手段传播出版物；家具和设备项下的 111 000 美元，原因是通过延长家具和设备的使用时间减少对更换家具和办公设备的需 [...]求；以及赠款和捐款项下的 [...] 781 600 美元，其主要原因是终止了与国际电子计算 中心的合同。 daccess-ods.un.org | The net decrease reflects reductions under most objects of expenditure, including $242,800 under consultants, mainly as a consequence of the increased use of in-house expertise, where possible; $104,700 under experts, resulting mainly from concerted efforts to combine meetings or reduce the number of experts and the duration of meetings, whenever [...] possible; $121,200 [...] under travel of staff, mainly attributable to increased utilization of video conferencing, combining trips and/or reducing the duration of travel as much as possible; $460,800 under contractual services, primarily owing [...]to increased utilization [...]of electronic means of disseminating publications; $111,000 under furniture and equipment, reflecting reduced requirements for the replacement of furniture and office equipment resulting from extending the lifespan of furniture and equipment; and $781,600 under grants and contributions, mainly owing to the termination of the contract with the International Computing Centre. daccess-ods.un.org |
它还感 [...] 到遗憾的是，没有就侮辱、诽谤和伤害 公 务员 的 法 律提出建议，而这一法律导致 了一些新闻记者遭到关押。 daccess-ods.un.org | It also regretted the fact that no recommendation had been made on the law [...] concerning the disrespect, defamation and [...] injury of civil servants, which had led [...]to the imprisonment of several journalists. daccess-ods.un.org |
委员会与小组成员进行了对话，以下代表团也参加了对话：意大利、约旦、 中国、危地马拉、法国、葡萄牙、喀麦隆、大韩民国、新西兰、瑞典、卡塔尔、 [...] 加拿大、加蓬、美国、印度尼西亚、巴拉圭、巴基斯坦、泰国、塞内加尔、菲律 宾、安哥拉、以色列、瑞士、加纳、古巴、埃及、南非、津巴布韦、印度和墨西 哥。 daccess-ods.un.org | The Commission held a dialogue with the panellists, in [...] which the following delegations participated: Italy, Jordan, China, [...]Guatemala, France, Portugal, Cameroon, the Republic of Korea, New Zealand, Sweden, Qatar, Canada, Gabon, the United States, Indonesia, Paraguay, Pakistan, Thailand, Senegal, the Philippines, Angola, Israel, Switzerland, Ghana, Cuba, Egypt, South Africa, Zimbabwe, India and Mexico. daccess-ods.un.org |
为支持办事处成立了一个特别信托基金，已获得预算外资金，可 用于支持一个 P-5 [...] 员额(任职者将领导办事处)，以及一个当地征聘的一般 事 务员 额，最初为期 12 个月。 daccess-ods.un.org | A special trust fund has been established to support the office, and extrabudgetary funds have been secured and are available to support one P-5 post, the incumbent [...] of which would head the Office, as well as one locally [...] recruited General Service post for an initial [...]period of 12 months. daccess-ods.un.org |
又认识到因特网治理论坛及其作为多方利益攸关方 对 话 论 坛的 任 务 规 定 的 重要性，该论坛讨论各种事项，包括与因特网治理关键要素有关的公共政策问题， 以促进因特网的可持续性、稳健性、安全性、稳定性和发展，并认识到该论坛为 [...] 帮助处理各种因特网治理问题而在不同利益攸关方之间建立伙伴关系方面所发 挥的作用 daccess-ods.un.org | Recognizing also the importance of [...] the Internet Governance [...] Forum and its mandate as a forum for multi-stakeholder dialogue on various matters, [...]including public [...]policy issues related to key elements of Internet governance, in order to foster the sustainability, robustness, security, stability and development of the Internet, as well as its role in building partnerships among different stakeholders so as to help in addressing the various issues of Internet governance, while acknowledging the calls for improvements in its working methods daccess-ods.un.org |
通过与妇女及其家庭进行对话，医务 工 作 者有机会更好地了解家庭所面 临的结构、经济、文化或法律问题，并且开始考虑如何以帮助妇女及其家庭成 为自身发展主人翁的方式为他们提供服务。 daccess-ods.un.org | By engaging in a dialogue with women and their families, healthcare providers have the opportunity [...] to understand better [...]the structural, economic, cultural or legal problems faced by families and can begin to consider how their services can be rendered in a way that empowers women and their families to be the protagonists of their development. daccess-ods.un.org |
工作组建议的一些具体措施，包括通过关于不歧视的具体立法；开展全国促 进多文化和尊重非裔厄瓜多尔人尊严的运动；采取各项措施缩小非裔厄瓜多尔人 与更广泛民众之间的现行教育差距；开展对非洲人后裔的民族教育；增强非裔厄 [...] 瓜多尔人的民间社会；采取措施消除传媒中的种族主义和种族歧视现象；进一步 [...] 鼓励非裔人参与公共行政事务；建立一个非裔厄瓜多尔人研究中心；深入开展免 费法律援助服务；在监察专员署内 设立一个主管与非洲人后裔相关问题的分支单 位，并建立一个促进非裔妇女教育的专门方案。 daccess-ods.un.org | The concrete measures recommended by the Working Group include the adoption of specific legislation on non-discrimination; the development of a national campaign to promote multiculturalism and respect for the dignity of the Afro-Ecuadorian people; the adoption of measures to reduce the educational gap that exists between Afro-Ecuadorians and the wider population; the introduction of ethno-education for people of African descent; the strengthening of Afro-Ecuadorian civil society; measures to eliminate racism and discrimination in the media; further efforts to encourage participation of persons of African descent in public administration; the establishment of a centre for Afro-Ecuadorian studies; the further [...] development of free [...] legal aid services; the creation within the office of the Ombudsman of a sub-unit [...]dedicated to issues [...]related to people of African descent and the creation of special programmes to promote the education of women of African descent. daccess-ods.un.org |
这 12 个员额包括行政领导和管理项下的一个 P-2 协理经济事务干事员额；次级 方案 1(与全球经济的联系、区域一体化及合作)下的一个 [...] P-2 员额；次级方案 2(生 产和创新)下的一个 P-2 员额；次级方案 3(宏观经济政策和增长)下的一个 [...]P-2 员额；次级方案 5(社会发展与平等)下的一个 P-2 员额；次级方案 12(墨西哥和 中美洲的次区域活动)下的一个 P-2 员额；次级方案 13(加勒比次区域活动)下的 1 个当地雇员员额；方案支助项下的一个 P-4 临时员额、一个 P-2 员额和 3 个当 地雇员员额。 daccess-ods.un.org | These 12 posts comprise one P-2 post of [...] Associate Economic Affairs Officer under executive [...]direction and management; one P-2 [...]post under subprogramme 1, Linkages with the global economy, regional integration and cooperation; one P-2 post under subprogramme 2, Production and innovation; one P-2 post under subprogramme 3, Macroeconomic policies and growth; one P-2 post under subprogramme 5, Social development and equality; one P-2 post under subprogramme 12, Subregional activities in Mexico and Central America; one Local level post under subprogramme 13, Subregional activities in the Caribbean; and one P-4 temporary post, one P-2 post and three Local level posts under programme support. daccess-ods.un.org |
秘书长在向咨 询委员会提供的补充资料中指出，公 务员 制 度委员会最初的提议显示 0.59%的增 长，这得到了提出评论意见的八个成员组织中的五个成员组织的支持；另外三个 组织坚持零增长预算。 daccess-ods.un.org | In the supplementary information provided to the Advisory Committee, the Secretary-General indicates that the original ICSC proposal reflecting a 0.59 per cent increase was supported by five out of the eight member organizations that provided comments; the other three insisted on a zerogrowth budget. daccess-ods.un.org |
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