They start with the problem statement and ask, Why did that happen?

他们开始反复问为什么会发生 呢 ?

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Be sure everyone agrees on the effect or problem statement before beginning.

在开始绘制之前要确认所有人员都理解和同意输出(结果)和问题的描述.

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It is key get the Problem Statement accurate.

准确描述问题是关键.

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