What article makes suggestions . The article indicates that CRM has positive impetuses to customer knowledge sharing.

本文认为客户关系管理,对客户知识共享有积极的推动作用.

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Customer relationship management promotes the collection, classification, transmit, and sharing of customer knowledge further.

客户关系管理进一步促进了客户知识的收集 、 分类 、 传递 、 整合和共享.

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