ci·vil·i·ty
noun/səˈvɪləti/
/səˈvɪləti/
(formal)- [uncountable] polite behaviour
彬彬有礼的行为；礼貌；客气 - Staff members are trained to treat customers with civility at all times.
员工经过培训，要做到任何时候都以礼待客。
- Staff members are trained to treat customers with civility at all times.
- civilities[plural] remarks that are said only in order to be polite
客套话；客气话 - She didn’t waste time on civilities.
她没有浪费时间说客套话。
- She didn’t waste time on civilities.
Word Originlate Middle English: from Old French civilite, from Latin civilitas, from civilis ‘relating to citizens’ (from civis ‘citizen’). In early use the term denoted the state of being a citizen and hence good citizenship or orderly behaviour. The sense ‘politeness’ arose in the mid 16th cent.