phone tree
noun/ˈfəʊn triː/
/ˈfəʊn triː/
(North American English)- an automatic phone system in which callers select options in response to recorded questions, so the system can direct them to the right person or department
电话树：一种自动电话系统，其中呼叫者可以根据记录的问题选择选项，因此系统可以将其定向到合适的人或部门 - Users had to navigate an elaborate phone tree before reaching a counsellor.
用户必须浏览精心设计的电话树才能联系到辅导员。
- Users had to navigate an elaborate phone tree before reaching a counsellor.
- a list of the names and phone numbers of the people in an organization, arranged in a way that shows who should call whom in case of an emergency, etc.
电话树：组织中人员的姓名和电话号码列表，以显示在紧急情况下应与谁联系的方式进行排列。