The industry's image has been dented in recent years, with concerns over lock-in clauses, endowmentmortgages and overpriced home insurance tied to mortgages.
BBC: cash machine
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While considering what to do next, many people who were sold endowmentmortgages and face a shortfall might feel somebody else was to blame.
BBC: Endowment mortgages: Legacy of a scandal
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Nor is it all bad news for holders of endowmentmortgages.