The Banker has started collecting retail customer Numbers, but fill rates are still low - this should improve over time.
银行家杂志已经开始收集零售客户的编码，但填充率仍然很低，随着时间的推移将会改善。
2
Banks are experiencing higher customer churn rates and the survey revealed a significant shortfall between consumer service demands and the current capacity of Banks to meet those demands.
Customer transactions, interest rates changes, orders from suppliers, logistical difficulties, and unexpected external events from hurricanes to strikes, can all impact a business.