The model analysis the process of multi-channel integration, and introduces multi-channel customerexperiencemanagement and multi-channel conflicts management.
该模式分析了多渠道整合过程,并介绍了多渠道客户体验管理和多渠道冲突管理策略。
2
For example, we continue to learn about customer relationships and customer-management processes-especially about how to create the perfect customerexperience.
例如,我们不断地去学习关于顾客关系和顾客—管理人员之间的关系——特别是如何创造一个完美的客户体验。
3
He also wants to improve the "customerexperience" at American stores and streamline management.