Over 10 months, Comcast received nearly 12,000 customer complaints, many relating to its monthly data cap and overage charges.
历经10个多月，康卡斯特公司收到了近1.2万份消费者投诉，很多都与其每月数据限额和超额收费有关。
2
Nowadays all the major Banks either publish their scale of charges or will explain them to a customer or potential customer on request.
如今，所有的银行都公布收费标准，或者向客户说明收费标准，或者有潜在客户询问时予以说明。
3
But why should either of those companies care about my feelings about customer service, reliability of the network or even multiple credit card charges?