Contactcentre outsourcing market in Europe is going through a period of consolidation.
欧洲的客服中心委外市场进入合并时期。
2
Organises and controls the operations of a call or contactcentre. May work in a call centre.
呼叫或联系中心经理负责组织和控制呼叫或联系中心的运营。可能在呼叫中心工作。
3
The primary purpose of this position is to deal with day-today tasks related to capacity planning, resource forecasting, call traffic monitoring to enable optimal performance at contactcentre.