Instead of sending an order on paper or by telephone, e-commerce arranges for orders to be sent over a computer network.

By combining familiar ICONS and visual command gestures, such as clicking a button with a mouse, the computer has become as familiar to most people as the telephone.

In an age of fast communication via telephone and computer, face-to-face meetings might seem like wasting our time and energy. However, they are still an important part of doing business.