Business objects are the primary mechanism for representing business entities, enabling everything from a simple basic object with scalar properties to a large complex hierarchy or graph of objects.
The basic concept of SOA is that it encapsulates an enterprise or organization within a construct of services, where everything from data to logic and business functions becomes some type of service.
Under IBM's ownership, the Indian workforce of Daksh, which runs call centres and does other basic "business process outsourcing", has grown from 6, 000 in April 2004 to over 20, 000.