攀升
Climbing unceasingly along with the customer demand, which surmounted the ability of providing customer value, the enterprise will lead to appear the zero or negative benefit, so that it will influence healthy and sustainable development of the enterprise.
可是,如果只考虑迎合顾客的需求,而不考虑企业的服务成本,将会给企业造成极大的负担和资源损耗,并且随着顾客需求的不断攀升,超越了企业能够提供顾客价值的能力,就会导致企业经营出现零效益或负效益,影响企业健康持续的发展。