The complaintsprocedure is clumsy and time-consuming.
申诉程序复杂耗时。
《牛津词典》
2
A procedure shall be established and maintained for receiving, reviewing, and evaluating complaints.
应建立并维护有关接收、回顾和评估投诉的程序。
3
This procedure is applied to all nonconformance's 'identified on site during inspection activity, manufacture and post delivery complaints received from customers.