If we wanted a new sofa or a week at a lakeside cabin, we saved up for it, and the Banks helped us out by providing special Christmas Club and Vacation Club accounts.

Check and regular savings accounts are off-limits, but they also have to reveal family ownership of cars, artworks and country club memberships, without specifying their value.

Ensure smooth check-in and check-out of all Club Floor guests, and offer personalized services through properly handling guest accounts.