The ticket constitutes prima facie evidence of the contract of carriage between the carrier and the passenger named on the ticket.

A passenger on a Metro train that burst into flames in Melbourne's north today has told of her fear when overhead power lines fell onto the train, blocking the exit from the burning carriage.

A passenger at the front of the train, Jemima Pritchard, said passengers had to force the carriage doors open, "which took a lot of people".