JM: I think I'm a creative director because I find it easy to persuade people to do [UserCentred Design].
JM：我是首席创意官，因此比较容易能说服团队以用户为中心进行设计。
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It was great to catch up with Leah, and I hope you have enjoyed getting an insight in to the thinking within Lastminute.com’s approach to usercentred design.