In the 1980s Johnson & Johnson's swift recall of Tylenol capsules, after some packs had been laced with poison, made it a model for crisis management.
20世纪80年代，由于一些药盒内掺入了有毒物质，强生迅速召回泰诺胶囊，这曾使它成为危机管理的楷模。
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In a post titled "Makers of Tylenol, I'm Disappointed in You" on a blog, Ms. Lam wrote about the huge recall of J.& J. infants' and children's medicines.