Granted, they may have the best of intentions to answer a buyer's question about shipping or the product's condition when they get a minute, but by then it may be too late.

However, the B/L shows that when the shipping company received the goods, they were in apparent good condition.

Under the condition of shipping market downturn, ship owners can add the solid bulk cargoes in compliance for the carriage to realize the purpose of increasing profitability.