A friend of mine just mentioned he needed a vacation on a secluded beach with no cell phone or Blackberry service.
我的一个朋友，谈到他确实有必要在幽静的海岸度假，避免手机或黑莓服务的打扰。
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When a customer buys from you, chats with your sales rep and maybe returns a product, a true CRM product or service can help you mine this data and use it to know more about your customers.