Finally it was analyzed the key technology at research and the realization of the railwaypassengertransportation modern call center system, and has given the corresponding solution.
最后针对铁路客运现代呼叫中心系统研究和实现的关键技术进行了分析和研究，并给出了相应的解决方案。
2
Therefore, there is a must to introduce advanced passengertransportation management method with a view to setting the railwaypassengertransportation of China apart from its competitors.
因此，必须引入先进的客运管理方法，才能使我国铁路客运市场在竞争中立于不败之地。
3
Finally, in order to solve the problems existing in railwaypassengertransportation and to meet the necessary conditions of implementing the established SERVQUAL model, some proposes are put forward.