"It is less about our perspective on the values than the customers who buy it, " says United spokesman Rahsaan Johnson.
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2.
United heard increasing complaints from elite-level frequent fliers and users of its preferred credit card that not enough awards were available, spokesman Rahsaan Johnson said.
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3.
United spokesman Rahsaan Johnson said it would have been clear that the fare was a mistake as the correct amount was displayed on the same screen.
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