Managers have at last got it into their heads that they can no longer rest content with inefficient operations.

From a transformation point of view, this service specification maps to a WSDL port type, which at this time is an uninteresting port type because it has no operations or messages so far.

There's no mission statement here, no listing of goals or procedures, no operations manual. Just the sort of knowledge and way of thinking that's been handed down through generations.