PM DSC-E is part of the Network Service Center Project Management Office, an organization of the Army Program Executive Office, Enterprise Information Systems.
In this servicemanagement scenario, you look at an organization that's facing difficulties in monitoring and managing the services that are exposed to different service consumers.
在此服务管理场景中,您将考虑正在面对以下困难的组织:监视和管理对不同服务使用者公开的服务。
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However, the second important source of operational requirements is the IT ServiceManagement (or Operations) organization, which includes people in these roles.