I always told them that I loved them, but it was perhaps even more important that I talked to them, listened to them, respected them and made no special demandson their loyalty.
These judgments had an impact on the participants' behavior: they made lower demands and higher concessions with angry opponents than with happy opponents.
而这种判断会影响谈判者的行为:在面对愤怒的谈判对手的时候他们会提出相对低的要求并作出更多的让步。
3
Mr Maliki has agreed to nearly all of the 19 demandsmade by the Kurds, including a commitment to hold a referendum on who should control the disputed city of Kirkuk.