The use of a multiple-item measurement scale in future studies may enhance the interpretation and prediction of overall satisfaction and destination loyalty.
在今后的研究中，使用多重量表可能提高解说与预测方面的整体满意度和旅游地忠诚度。
2
On the basis of the research, the author brings forward suggestions that how the multiple-itemscale can be applied to railway enterprises in China to help corporations improve their service quality.