The knowledge of the Service Level Manager needs to cover all the technologies used across the solution, including the existing systems supporting the Common Customer Data Service.
服务水平管理人员的知识需要涵盖解决方案中使用的全部技术,包括支持公共客户数据服务的现有系统。
2
It requires beginner-levelknowledge of Subversion and some general knowledge of version control systems.
需要具备初级subversion知识和一些有关版本控制系统的一般知识。
3
Determine whether the cleaning operators have knowledge of these systems and the level of training and experience in cleaning these systems.