For example, there are information networks. In these networks, the brokers help me access knowledge and information that I don't have access to.
例如信息网络，在这些网络中，中介帮助我接触那些我没有接触过的知识和信息。
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This article suggests that the stock brokers should develop knowledge-based CRM, and it gives an analysis of the content, model, process, function, steps and key points of knowledge-based CRM.