The beliefs of informationtechnologyinfrastructurelibrary(ITIL) were understood thoroughly with comparison between service delivery and service support in ITIL.
通过信息技术基础设施库(ITIL)中的服务提供和服务支持进行对比来加深对ITIL理念的理解。
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The ITIL (InformationTechnologyInfrastructureLibrary) framework is designed to standardize the selection, planning, delivery and support of IT services to a business.