When left alone in the room, the students who did not know which ones would shock them clicked more pens and incurred more shocks than the students who knew what would happen.

If the user is an initiator, then the Forms link in the left panel can be clicked to view the templates available to create a new request as shown in figure 12..

Note: it shouldn't be misleadingly attractive to users who'd be disappointed if they clicked; yes, you'd gain extra clicks, but you'd lose customers when they left your site in disgust.