Customer satisfaction management is a very complex problem and there are a lot of researches left to do from generaltheory to practice.
顾客满意度管理是一个非常复杂的问题,从一般的理论了解到实际运用仍有大量的课题需要解决。
2
First, the paper analyze the influence to organization structure design by general contracting for project and project management using the basic theory about the organization structure.
本文先从组织结构设计的一般理论入手,分析了工程总承包及工程项目管理对组织结构设计的影响;
3
This paper use general risk managementtheory for reference to study the management of commercial bank credit risk.