Then I focused on the fact that charging more money requires a higher degree of sales and marketing skill, so some of the managers needed to step up their game — or step out.

All too often, online game operations managers must manage their hosting provider company when the company fails to live up to service agreements.

Hedge funds and venture-capital firms also make money in their different ways by getting fund managers to behave more like partners, with “skin in the game”, as the modish phrase puts it.