"Travel Web sites have really focused on the booking aspect of (the online experience)," said HenryH. Harteveldt, VP and principal analyst for Forrester Research, who co-authored the report.
“旅游网站确实是注重于(在线体验)的预订方面。”Forrester Research的副总裁和首席分析师Henry h . Harteveldt说道，他也是这份报告的联合作者之一。