Chains such as KFC, McDonald's and Pizza Hut are setting a new standard of customer service, using strict employee training and constant monitoring to ensure the friendliness of frontline staff.
"' Give them the Pickle 'explores the four components of good customer service and can be incorporated in our Certificate iv Frontline management course," says Striplin.
“点滴滋养”开发了优质顾客服务的四部分,可以编入我们的四级证书管理课程的前沿课程。“斯卓普林说。”
3
Call Center Reps, all Frontline Personnel, customer service Reps.