Working with business partners or consultants that deal with various types of customers in your solution/industry is a way to get good feedback on various environments with one contact point.
The vast majority of them simply don't have the time or inclination to find a contact form or feedback TAB and write up a message explaining themselves.
他们中大多数只是没有时间或者想法去找联系方式或者反馈表，也没有时间留下他们自己的信息。
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"We listen to feedback from everywhere, including forum posts, contact forms, and elsewhere, " Jackson replied.