The annual percentage rate at which customers stop subscribing to a service or employees leave a job.
(尤指有线电视,卫星电视的)年度中止服务比率
the churn rate for cable is much higher than that for satellite services
the staff turnover or ‘churn rate’ is about 1 per cent
Example sentencesExamples
Sales of the new digital service increased 25%, while the churn rate among digital customers dropped 13%, officials say.
The subscriber churn rate was down to 9.6% from 10.5% in the quarter - the lowest level recorded since the launch of the company's digital service.
The usual experience of other networks is of a churn rate of the order of 25% to 35% per annum.
It has seen customer numbers flatten out and is still seeing a 36 per cent churn rate - dropping, it says, but still too high.
If you look at our churn rates today, we're losing customers practically as fast as we're taking them on.
Whether we can sustain such a dividend for the full year will depend on whether we can stem our fixed line churn rate and get new revenue streams from new products.
But he insists that the system helped the company keep its annual turnover at about 5% in an industry with a notorious churn rate.
The report cites what has become a common statistic: a 5% monthly churn rate for digital cable services.
The provider's churn rate declined by 21% when two products were delivered, and by 50% when customers signed up for three services.
Their numbers speak for themselves: 10.6 million customers, average revenue per client of $69 per month, and a churn rate of 2.1 percent.
‘The numbers were shocking - some telcos had a 70 percent annual churn rate,’ says Schroeck.
Based on experience to date, the president of the company contends, ‘cable modem service churn rates are virtually nonexistent.’
One would think from a consumer perspective that high churn rate is a good thing.
Satellite providers like to tout numbers that show the churn rate for cable is much higher than that for satellite services.
Since then the provider has struggled to get 1m customers, partly because it suffers very high churn rates.
Operators subsidise handsets by as much as €400 as part of acquiring customers but churn rates are still at 30 per cent.
Its churn rate is reducing, but at an annualised rate of 23% the company has to do an enormous amount of marketing just to stand still.
They got many more people to sign up and (more importantly) reduced churn rates quite a bit.
Insight's 1.5% churn rate for digital falls far below the 4% to 5% average for conventional digital products.
It's adding an additional service that is likely to hold down churn rates for the service provider.
Definition of churn rate in US English:
churn rate
noun
The annual percentage rate at which customers stop subscribing to a service or employees leave a job.
(尤指有线电视,卫星电视的)年度中止服务比率
the churn rate for cable is much higher than that for satellite services
the staff turnover or "churn rate'"is about 1 percent
Example sentencesExamples
Whether we can sustain such a dividend for the full year will depend on whether we can stem our fixed line churn rate and get new revenue streams from new products.
It's adding an additional service that is likely to hold down churn rates for the service provider.
Since then the provider has struggled to get 1m customers, partly because it suffers very high churn rates.
Their numbers speak for themselves: 10.6 million customers, average revenue per client of $69 per month, and a churn rate of 2.1 percent.
Operators subsidise handsets by as much as €400 as part of acquiring customers but churn rates are still at 30 per cent.
But he insists that the system helped the company keep its annual turnover at about 5% in an industry with a notorious churn rate.
The subscriber churn rate was down to 9.6% from 10.5% in the quarter - the lowest level recorded since the launch of the company's digital service.
One would think from a consumer perspective that high churn rate is a good thing.
They got many more people to sign up and (more importantly) reduced churn rates quite a bit.
Its churn rate is reducing, but at an annualised rate of 23% the company has to do an enormous amount of marketing just to stand still.
The provider's churn rate declined by 21% when two products were delivered, and by 50% when customers signed up for three services.
The usual experience of other networks is of a churn rate of the order of 25% to 35% per annum.
Insight's 1.5% churn rate for digital falls far below the 4% to 5% average for conventional digital products.
The report cites what has become a common statistic: a 5% monthly churn rate for digital cable services.
‘The numbers were shocking - some telcos had a 70 percent annual churn rate,’ says Schroeck.
Satellite providers like to tout numbers that show the churn rate for cable is much higher than that for satellite services.
Based on experience to date, the president of the company contends, ‘cable modem service churn rates are virtually nonexistent.’
Sales of the new digital service increased 25%, while the churn rate among digital customers dropped 13%, officials say.
If you look at our churn rates today, we're losing customers practically as fast as we're taking them on.
It has seen customer numbers flatten out and is still seeing a 36 per cent churn rate - dropping, it says, but still too high.