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单词 high-touch
释义

Definition of high-touch in English:

high-touch

adjective
  • Denoting or relating to a business characterized by a very close relationship with its customers or clients.

    a high-touch consultancy
    high-touch customer service that the big retailers just can't give
    Example sentencesExamples
    • He thought that he had figured out a unique way to fill a niche left empty by the big air carriers - low-cost, high-touch service for harried travelers.
    • We strive to be a company that's both high-tech and high-touch.
    • The senior vice-president of operations said: 'We're trying to balance the high-tech, high-touch thing.'
    • Public libraries, progressive speakers' series, pot-luck suppers, conversation cafes and progressive festivals are also part of this vibrant, high-touch outreach that goes on daily in practically every city and neighborhood.
    • Do they want to build a high-touch consultancy with a little bit of technology and basically go at it as a services-based company?
    • A bit of high-touch consulting, a few long lunches and hey presto a fifty thousand pound fee.
    • We found that satisfaction completely mediated the relationship between service quality and switching intentions in a high-touch, experiential service like hair-styling, but it was only a partial mediator in a credence-oriented service such as auto-repair.
    • The most frequently-mentioned obstacle to effective e-learning is the perceived lack of the "high-touch" environment of traditional seminars: the one-on-one personal contact available with faculty and other participants.
    • "Everyone told us that our high-touch approach wasn't scalable," he recalls.
    • Paulo Freire's high-touch experiences with Brazilian literacy programs might teach us how to enfranchise digitally illiterate people in developed societies.
    • A corollary is that high-touch customer interaction models will destroy value if the customer doesn't perceive or require high-touch service.
    • The camp director of tomorrow will utilize technology to shape and extend their service, yet will maintain a traditional high-touch experience.
    • It seems a shame, with a low-cost model for editorial, production and marketing, to revert to high-touch ad sales.
    • He mounts a sterling defence of in-the-flesh meetings: verbal expression, body language and eye contact beat email, confirming that 'hi-tech needs a bit of high-touch to work well'.
    • With the new generation of more high-touch technologies, companies can provide personalized services and improved problem-solving and are moving closer to their customers.
    • Few manufacturers have implemented high-touch, feature-rich technology systems that can support the customer through the selection and buying process and support the dealer in helping the customer.
    • As the company continues to grow, maintaining its neighborly image and "high-touch" philosophy while satisfying such an enthusiastic customer base will be the challenge.
    • Because the hospitality business is high-touch and, therefore labor-intensive, high employee morale and low employee costs are critical.
    • Their high-touch approach began at home.

Definition of high-touch in US English:

high-touch

adjective
  • Denoting or relating to a business characterized by a very close relationship with its customers or clients.

    a high-touch consultancy
    high-touch customer service that the big retailers just can't give
    Example sentencesExamples
    • We found that satisfaction completely mediated the relationship between service quality and switching intentions in a high-touch, experiential service like hair-styling, but it was only a partial mediator in a credence-oriented service such as auto-repair.
    • "Everyone told us that our high-touch approach wasn't scalable," he recalls.
    • Paulo Freire's high-touch experiences with Brazilian literacy programs might teach us how to enfranchise digitally illiterate people in developed societies.
    • The most frequently-mentioned obstacle to effective e-learning is the perceived lack of the "high-touch" environment of traditional seminars: the one-on-one personal contact available with faculty and other participants.
    • With the new generation of more high-touch technologies, companies can provide personalized services and improved problem-solving and are moving closer to their customers.
    • It seems a shame, with a low-cost model for editorial, production and marketing, to revert to high-touch ad sales.
    • A corollary is that high-touch customer interaction models will destroy value if the customer doesn't perceive or require high-touch service.
    • Because the hospitality business is high-touch and, therefore labor-intensive, high employee morale and low employee costs are critical.
    • Public libraries, progressive speakers' series, pot-luck suppers, conversation cafes and progressive festivals are also part of this vibrant, high-touch outreach that goes on daily in practically every city and neighborhood.
    • Do they want to build a high-touch consultancy with a little bit of technology and basically go at it as a services-based company?
    • He mounts a sterling defence of in-the-flesh meetings: verbal expression, body language and eye contact beat email, confirming that 'hi-tech needs a bit of high-touch to work well'.
    • The senior vice-president of operations said: 'We're trying to balance the high-tech, high-touch thing.'
    • The camp director of tomorrow will utilize technology to shape and extend their service, yet will maintain a traditional high-touch experience.
    • Few manufacturers have implemented high-touch, feature-rich technology systems that can support the customer through the selection and buying process and support the dealer in helping the customer.
    • He thought that he had figured out a unique way to fill a niche left empty by the big air carriers - low-cost, high-touch service for harried travelers.
    • Their high-touch approach began at home.
    • We strive to be a company that's both high-tech and high-touch.
    • A bit of high-touch consulting, a few long lunches and hey presto a fifty thousand pound fee.
    • As the company continues to grow, maintaining its neighborly image and "high-touch" philosophy while satisfying such an enthusiastic customer base will be the challenge.
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更新时间:2024/12/27 17:46:13